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Decision Intelligence Benchmark: The State of AI in Employee Experience

How EX leaders are adopting AI — and where a 50-point company-owned AI gap signals unfinished infrastructure

Based on peer insights from the 2026 Decision Intelligence Benchmark on AI, this special report explores how employee experience leaders are adopting, governing, and preparing for AI.

Benchmark your organization’s progress with exclusive data on AI expectations, daily adoption, proficiency, and trust across enterprise and company-owned tools.

Whether you’re setting your AI roadmap or closing the gap between expectation and use, this report provides practical peer intelligence to help you make more informed decisions.

Inside, you’ll discover:

  • Why EX sets the highest AI expectations in the benchmark: 70% for company-owned AI, a tied-highest 88% for public GenAI
  • Where adoption already delivers: 62% daily public GenAI use, 1st of 11 functions
  • Why the 50-point company-owned AI gap points to a deployment challenge, not a capability one
  • How 63% of EX leaders expect major disruption if AI disappeared, 1st of 11
  • Why enterprise AI earns just 31% trust, 10th of 11, even as leaders expect it woven into the employee lifecycle

Download the full report to see how your AI strategy compares, and where to focus next.