Agenda
Wednesday, September 2
9:45 AM
Registration, Networking, and Refreshments
10:30 AM
Welcome and Introduction
10:45 AM
Peer-led Vendor* Clinic
Employee Listening & Action Planning
*We are a vendor-free community, so these “vendor clinics” are a special opportunity to dig-in, ask tough questions, and get candid feedback — not a sales pitch.
Open, peer-led vendor clinics where you can find workarounds and share successes (and frustrations) with the employee experience tool integral to your program’s success. If you aren’t a customer but are considering an investment in a particular vendor, you can get an honest assessment from other brands who use the tool. In this clinic, we’ll focus on:
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11:15 AM
Break
11:20 AM
Peer-led Vendor* Clinic
Employee Rewards & Recognition
*We are a vendor-free community, so these “vendor clinics” are a special opportunity to dig-in, ask tough questions, and get candid feedback — not a sales pitch.
Open, peer-led vendor clinics where you can find workarounds and share successes (and frustrations) with the employee experience tool integral to your program’s success. If you aren’t a customer but are considering an investment in a particular vendor, you can get an honest assessment from other brands who use the tool. In this clinic, we’ll focus on:
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11:50 AM
Lunch Discussions
1:00 PM
Break
1:10 PM
Case Study
Values at the Top: Aligning Strategy, Values, and Leadership
Marissa Fezzey, Rocket
A change in leadership often creates a pivotal moment for organizations to reassess the values, behaviors, and principles that guide decision-making. In this session, Marissa Fezzey, Executive Culture & Engagement Strategist at Rocket, will share how her team partnered with both the company’s founder and CEO to build alignment around the values, behaviors, and principles that should continue to guide decision-making as the business enters its next chapter. We’ll explore how EX leaders can help the C-suite create shared understanding, document what matters most, and translate leadership vision into a framework that drives strategic alignment and consistent decision-making across the enterprise.
1:40 PM
Break
1:55 PM
Case Study
Using EX Data to Coach and Enable Managers
Leslie Parpart, CarMax
2:25 PM
Break
2:40 PM
Case Study
Pass the Mic: Amplifying Employee Voices Across a Global Organization
Angie Grossman, The Trade Desk
3:10 PM
Networking Break
3:40 PM
Case Study
From Survey Results to Employee Signals: Building Ally’s Listening Scorecard
Adam Perrow & Danielle Phillips, Ally
Most listening programs generate data, but few create a clear, actionable story that leaders can use to make decisions. In this session, Adam Perrow and Danielle Phillips of Ally will share the evolution of Ally’s quarterly Employee Listening Scorecard—a cross-functional effort that brings together active listening, passive listening, behavioral indicators, and employee comments into a holistic view of the employee experience. Learn how Ally moved beyond point-in-time survey analysis to create an executive-ready framework that surfaces real-time trends across the employee lifecycle, highlights emerging risks and opportunities, and strengthens the connection between employee voice and business outcomes, accelerating a shift toward a more proactive, insight-led employee experience.
4:10 PM
Break
4:25 PM
Case Study
Marketing EX internally
India Taylor, Caleres
4:55 PM
Adjourn
5:00 PM
Drinks Reception and Members-Only Dinner
Following our afternoon of conversations and case studies, we’ll all go out for a fantastic dinner together. It’s a perfect opportunity to connect with your fellow members before a big day of brainstorming, discussion, and collaboration.
Thursday, September 3
8:00 AM
Themed Breakfast Discussions
The conversations over coffee and eggs at this event are often more lively than any other conference’s happy hour. You’ll want to be here bright and early (and on time).
The tables will be divided into topic areas so leaders can pick where they want to sit and connect with others who are interested in the same initiative:
- Employee listening & feedback fatigue: Designing systems employees trust and engage with
- Manager effectiveness & enablement: What managers actually need to act on feedback
- Future of EX & the employee lifecycle: How AI, hybrid work, and skills shifts are reshaping experiences
8:50 AM
Opening Remarks
9:00 AM
Workshop
Creating A Best-in-Class Onboarding Experience
9:30 AM
Break
9:45 AM
Workshop
Governance models that clarify ownership at enterprise, function, and manager levels
10:15 AM
Break
10:30 AM
Workshop
AI Wins, Misses, and Surprises: What Culture and EX Leaders are Learning
11:00 AM
Break
11:15 AM
Workshop
Leveraging AI across listening, lifecycle, and manager support
11:45 AM
Themed Lunch Discussions
During lunch, the tables will be divided into industries so leaders can pick where they want to sit and connect with others who are leading employee experience in the same space:
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12:45 PM
Break
12:55 PM
Peer Advisory Roundtables
EXAMPLE TOPICS:
- Lean teams: Doing more with less
- Frontline employees
- Employee burnout
1:30 PM
Peer Advisory Roundtables
EXAMPLE TOPICS:
- Protecting culture during org changes
- Engagement: Reinvigorating the workforce
- Onboarding consistently at scale
2:00 PM
Break
2:15 PM
Peer Advisory Roundtables
EXAMPLE TOPICS:
- Optimizing lifecycle surveys
- Manager accountability for EX
- Reinforcing culture & values through EX
2:45 PM
Adjourn
Please note: This agenda is subject to change based on speaker availability and scheduling.
