Agenda

Case Study

Values at the Top: Aligning Strategy, Values, and Leadership

Marissa Fezzey, Rocket

A change in leadership often creates a pivotal moment for organizations to reassess the values, behaviors, and principles that guide decision-making. In this session, Marissa Fezzey, Executive Culture & Engagement Strategist at Rocket, will share how her team partnered with both the company’s founder and CEO to build alignment around the values, behaviors, and principles that should continue to guide decision-making as the business enters its next chapter. We’ll explore how EX leaders can help the C-suite create shared understanding, document what matters most, and translate leadership vision into a framework that drives strategic alignment and consistent decision-making across the enterprise.

Case Study

Using EX Data to Coach and Enable Managers

Leslie Parpart, CarMax

Case Study

Pass the Mic: Amplifying Employee Voices Across a Global Organization

Angie Grossman, The Trade Desk

As organizations scale across geographies, functions, and work styles, creating a shared sense of connection becomes increasingly complex, making authentic storytelling more important than ever. In this session, Angie Grossman from The Trade Desk will share the strategy behind launching an internal podcast designed to spotlight employee stories, strengthen connections across a global workforce, and bring company culture to life in a more authentic way. Join us to explore how Culture and Experience leaders can leverage internal media to create engagement, foster community, and help employees better understand the people behind the work.

Case Study

From Survey Results to Employee Signals: Building Ally’s Listening Scorecard

Adam Perrow & Danielle Phillips, Ally

Most listening programs generate data, but few create a clear, actionable story that leaders can use to make decisions. In this session, Adam Perrow and Danielle Phillips of Ally will share the evolution of Ally’s quarterly Employee Listening Scorecard—a cross-functional effort that brings together active listening, passive listening, behavioral indicators, and employee comments into a holistic view of the employee experience. Learn how Ally moved beyond point-in-time survey analysis to create an executive-ready framework that surfaces real-time trends across the employee lifecycle, highlights emerging risks and opportunities, and strengthens the connection between employee voice and business outcomes, accelerating a shift toward a more proactive, insight-led employee experience.

Case Study

Mentorship That Scales: Building Leaders at Every Level

India Taylor, Caleres

Many mentorship programs focus on individual development, but few are intentionally designed to strengthen employees, managers, and senior leaders at the same time. In this session, India Taylor of Caleres will share how the company reimagined mentorship as a strategic leadership development program that builds inclusive leadership, accelerates career growth, and strengthens organizational capability. Learn how Caleres created a structured, multi-tiered mentorship model that drives measurable outcomes, including increased promotions, stronger leader engagement, and deeper cross-functional connections, while creating a scalable foundation for long-term talent development.

Workshop

Communicating Through Change with Transparency and Trust

Jenae O’Neil, Zurich U.S.

Whether navigating restructures, benefit changes, AI adoption, or evolving ways of working, organizations are asking leaders to communicate with greater clarity and transparency than ever before. Join this confidential discussion, facilitated by Jenae O’Neil, Employee Experience Manager at Zurich U.S., to exchange practical approaches for helping leaders communicate transparently, connect organizational decisions to the broader business context, and help employees understand the “why” behind change. Share how you’re equipping leaders, reinforcing trust, and supporting employees through uncertainty.

Workshop

Building a Self-Service Culture Strategy

As Culture & Experience teams take on broader responsibilities with leaner resources, they can’t own every initiative. Discuss how leaders are equipping managers and business partners with the playbooks, governance, and tools they need to drive culture, engagement, and employee experience, while keeping enterprise priorities aligned.

Workshop

The Future of Employee Listening

Join other leaders for a candid discussion on the evolving role of employee listening in today’s organizations. Share how you’re designing listening strategies, engaging leaders, and turning employee feedback into meaningful action that strengthens culture and workforce performance.

Workshop

Leveraging AI across listening, lifecycle, and manager support