Decision Intelligence Benchmark: CSR & Social Impact Strategic Priorities for 2027

CSR leaders head into 2027 with a familiar agenda: engage employees, refresh community strategies, and show results. What’s changed is where the pressure to show results is coming from. Employee programs now carry the heaviest ROI expectations, and there’s still no agreed way to connect them to business outcomes. Budgets are healthier than most functions, technology spending is rising, and AI has become the top tech priority. Teams, though, are holding flat.

This report shows where your peers are putting their budgets, attention, and effort next year, and where the pressure to prove value is building.

Inside, you’ll discover:

• Why the core CSR agenda is holding steady, and why risk has dropped so sharply as a priority since last year
• Why employee engagement and volunteerism programs now face more ROI pressure than community strategy, and how some leaders are starting to connect them to business results
• How quickly AI has climbed to become CSR’s top tech priority, and what it’s replacing on the list
• Why CSR budget outlooks are far more positive than the benchmark average, while most teams expect no new headcount
• The risk CSR leaders rank second only to resources for 2027, and why it’s driving reorganization plans

Download the report to see how your peers are building the case for their programs before the next leadership change asks for it.