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Employee Experience Practitioner Summit 2025

September 10-11, 2025 | Chicago, IL

Agenda

Wednesday, September 2

9:45 AM

Registration, Networking, and Refreshments

10:30 AM

Welcome and Introduction

10:45 AM

Keynote

The Business Case for Learning: Rethinking How L&D Creates Value

Learning plays a far greater role in business performance than it is often given credit for — but we don’t always talk about it that way. In this opening keynote, an industry expert will explore how learning creates enterprise value, why traditional proof points often fall short, and how L&D leaders can reframe their work in terms that resonate with the business. This session sets the tone for the event by grounding every conversation that follows in a shared belief: learning is not just supportive — it is strategic.

11:15 AM

Break

11:20 AM

Peer-led Vendor* Clinic

LMS vendors

*We are a vendor-free community, so these “vendor clinics” are a special opportunity to dig-in, ask tough questions, and get candid feedback — not a sales pitch.

Open, peer-led discussions where you can find workarounds and share successes (and frustrations) with the LMS vendor integral to your program’s success. If you aren’t a customer but are considering an investment in a particular vendor, you can get an honest assessment from other brands who use the tool. In this clinic, we’ll focus on:

  • 360Learning
  • Absorb LMS
  • Adobe Learning Manager
  • Cornerstone Learning
  • Docebo
  • Oracle Learning Cloud
  • Saba
  • Seertech
  • SuccessFactors Learning
  • Workday Learning

11:50 AM

Networking Lunch

Meet up with a buddy or make a new friend during this open networking lunch hour. 

1:00 PM

Break

1:10 PM

Case Study

From chaos to clarity: How governance became the growth engine for enterprise L&D


Speaker coming soon!

Case Study

Reimagining leadership development for today’s leaders


Speaker coming soon!

1:40 PM

Break

1:55 PM

Case Study

Rebuilding the L&D tech stack to support scale and adoption


Speaker coming soon!

Case Study

Small team, big impact: Delivering enterprise L&D without added headcount


Speaker coming soon!

2:25 PM

Break

2:40 PM

Case Study

Designing an enterprise-wide L&D measurement framework


Speaker coming soon!

Case Study

Launching an AI coaching bot to scale development


Speaker coming soon!

3:10 PM

Networking Break

3:40 PM

Case Study

Moving from programs to practice: Building a learning culture that lasts


Speaker coming soon!

Case Study

Making skills real: Turning a skills strategy into organizational practice


Speaker coming soon!

4:10 PM

Break

4:25 PM

Case Study

Learning through uncertainty: Enabling resilience at scale


Speaker coming soon!

Case Study

AI in L&D: From experimentation to everyday enablement


Speaker coming soon!

4:55 PM

Adjourn

5:00 PM

Drinks Reception and Members-Only Dinner

Following our afternoon of conversations and case studies, we’ll all go out for a fantastic dinner together. It’s a perfect opportunity to connect with your fellow members before a big day of brainstorming, discussion, and collaboration.

Thursday, September 3

8:00 AM

Themed Breakfast Discussions

The conversations over coffee and eggs at this event are often more lively than any other conference’s happy hour — so plan to arrive on-time (and hungry).

This networking breakfast is intentionally designed to make it easy to meet and connect with peers who share a similar L&D focus. There’s no structured discussion or prompts — just time and space to build relationships, exchange perspectives, and kick off the day with meaningful connections.

  • Enterprise Learning Leaders
  • Leadership Development
  • Career & Talent Development
  • Design & Delivery
  • Learning Operations
  • Learning Tech & Data
  • Commercial Learning
  • Manufacturing Learning

8:50 AM

Opening Remarks

9:00 AM

Panel

Centralized, decentralized, or federated? The L&D org structure showdown


Panelists coming soon!

9:30 AM

Break

9:45 AM

Workshop

L&D’s role in supporting company culture


Speaker coming soon!

Workshop

Personalization at scale: Designing learning for different roles, needs, and moments


Speaker coming soon!

10:15 AM

Break

10:30 AM

Workshop

Building the modern L&D team: Skills, roles, and capabilities for what’s next


Speaker coming soon!

Workshop

From content to behavior: What actually makes learning stick


Speaker coming soon!

11:00 AM

Break

11:15 AM

Workshop

The great collaboration: Making L&D, HR, and talent work as one system


Speaker coming soon!

Workshop

Learning beyond the desk: Enabling development for frontline and hourly teams


Speaker coming soon!

11:45 AM

Themed Lunch Discussions

During lunch, we’ll host industry-based discussion tables so members can connect with peers navigating similar business models, workforce dynamics, and learning challenges. Participants can choose the table that best reflects their industry:

  • Healthcare, pharma & life sciences
  • Financial services, banking & insurance
  • Manufacturing, industrial & supply chain
  • Consumer, retail & brand-led organizations
  • Technology & digital-first organizations
  • Energy, utilities & infrastructure
  • Cross-industry / other

12:45 PM

Break

12:55 PM

Peer Advisory Roundtables

EXAMPLE TOPICS:

  • Managing L&D intake and prioritization
  • Funding and resourcing L&D programs
  • Driving manager accountability for development
  • Balancing standardization and flexibility in L&D

1:30 PM

Peer Advisory Roundtables

EXAMPLE TOPICS:

  • Incentives, nudges, and signals that increase learning participation
  • Driving adoption of learning platforms after launch
  • Scaling mentorship and coaching programs
  • Onboarding beyond orientation

2:00 PM

Break

2:15 PM

Peer Advisory Roundtables

EXAMPLE TOPICS:

  • AI governance and guardrails in L&D
  • Deciding when L&D builds, buys, or partners
  • Prioritizing which skills to build for the future
  • Designing and using L&D dashboards

2:45 PM

Break

2:55 PM

Panel

The future of learning: What changes, what stays, and what matters most next


Panelists coming soon!

3:30 PM

Adjourn

Please note: This agenda is subject to change based on speaker availability and scheduling.