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Employee Experience Practitioner Summit

September 2-3, 2026 | Philadelphia, PA

Agenda

Wednesday, September 2

9:45 AM

Registration, Networking, and Refreshments

10:30 AM

Welcome and Introduction

10:45 AM

Peer-led Vendor* Clinic

Employee Listening & Action Planning

*We are a vendor-free community, so these “vendor clinics” are a special opportunity to dig-in, ask tough questions, and get candid feedback — not a sales pitch.

Open, peer-led vendor clinics where you can find workarounds and share successes (and frustrations) with the employee experience tool integral to your program’s success. If you aren’t a customer but are considering an investment in a particular vendor, you can get an honest assessment from other brands who use the tool. In this clinic, we’ll focus on:

  • Qualtrics
  • Glint
  • ThoughtExchange
  • Culture Amp
  • Medallia
  • Peakon
  • Lattice
  • Perceptyx
  • No tool / Open

11:15 AM

Break

11:20 AM

Peer-led Vendor* Clinic

Employee Rewards & Recognition

*We are a vendor-free community, so these “vendor clinics” are a special opportunity to dig-in, ask tough questions, and get candid feedback — not a sales pitch.

Open, peer-led vendor clinics where you can find workarounds and share successes (and frustrations) with the employee experience tool integral to your program’s success. If you aren’t a customer but are considering an investment in a particular vendor, you can get an honest assessment from other brands who use the tool. In this clinic, we’ll focus on:

  • Achievers
  • Workhuman
  • OC Tanner
  • RecogNation
  • CoreCentive
  • XOXODay
  • BI Worldwide
  • No tool / Open

11:50 AM

Lunch Discussions

1:00 PM

Break

1:10 PM

Case Study

Building a strategy for continuous listening

1:40 PM

Break

1:55 PM

Case Study

Action planning that sticks

2:25 PM

Break

2:40 PM

Case Study

Rewards and recognition

3:10 PM

Networking Break

3:40 PM

Case Study

Designing (or redesigning) employee onboarding experience

4:10 PM

Break

4:25 PM

Case Study

Marketing EX internally

4:55 PM

Adjourn

5:00 PM

Drinks Reception and Members-Only Dinner

Following our afternoon of conversations and case studies, we’ll all go out for a fantastic dinner together. It’s a perfect opportunity to connect with your fellow members before a big day of brainstorming, discussion, and collaboration.

Thursday, September 3

8:00 AM

Themed Breakfast Discussions

The conversations over coffee and eggs at this event are often more lively than any other conference’s happy hour. You’ll want to be here bright and early (and on time).

The tables will be divided into topic areas so leaders can pick where they want to sit and connect with others who are interested in the same initiative:

  • Employee listening & feedback fatigue: Designing systems employees trust and engage with
  • Manager effectiveness & enablement: What managers actually need to act on feedback
  • Future of EX & the employee lifecycle: How AI, hybrid work, and skills shifts are reshaping experiences

8:50 AM

Opening Remarks

9:00 AM

Workshop

Aligning experience priorities with business outcomes and capacity

9:30 AM

Break

9:45 AM

Workshop

Governance models that clarify ownership at enterprise, function, and manager levels

10:15 AM

Break

10:30 AM

Workshop

Using EX data to coach and enable managers

11:00 AM

Break

11:15 AM

Workshop

Leveraging AI across listening, lifecycle, and manager support

11:45 AM

Themed Lunch Discussions

During lunch, the tables will be divided into industries so leaders can pick where they want to sit and connect with others who are leading employee experience in the same space:

  • Consumer products / Retail
  • Banking / Financial services / Investments
  • Insurance
  • Healthcare / Pharma / Biotechnology
  • Manufacturing
  • Telecommunications
  • Technology
  • Other

12:45 PM

Break

12:55 PM

Peer Advisory Roundtables

EXAMPLE TOPICS:

  • Lean teams: Doing more with less
  • Frontline employees
  • Employee burnout

1:30 PM

Peer Advisory Roundtables

EXAMPLE TOPICS:

  • Protecting culture during org changes
  • Engagement: Reinvigorating the workforce
  • Onboarding consistently at scale

2:00 PM

Break

2:15 PM

Peer Advisory Roundtables

EXAMPLE TOPICS:

  • Optimizing lifecycle surveys
  • Manager accountability for EX
  • Reinforcing culture & values through EX

2:45 PM

Adjourn

Please note: This agenda is subject to change based on speaker availability and scheduling.

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