The 2020 series of crises has wreaked havoc on our volunteer and employee giving goals. As CSR leaders, we’re addressing:

  • How much did you miss your projections by? What — if anything — worked to help close the gap?
  • How do you set expectations and defend this year’s results? How do you plan to frame the challenge in upcoming reporting?
  • How do you make sure this year’s data doesn’t threaten next year’s resources?